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Makers of Box Office and Point of Sale Software

Makers of Box Office and Point of Sale Software

 

New Concepts Software, Inc. Privacy and Security Policy

New Concepts Software, Inc. is committed to protecting your privacy and ensuring you have a positive experience on any of our websites. This policy outlines our personal information handling practices for both online and offline data. If you give us personal information, we will treat it according to this policy.

This policy covers the New Concepts Software, Inc. Corporate website and Box Office Avenue Ticketing websites and is applicable worldwide. Venues using Box Office Avenue for their ticketing and may have their own, possibly different, policy.

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Collection of your personal information

When New Concepts Software, Inc. collects any personal information on our corporate website, we will express our need for the personal data at the point of collection. Personal information is any information that can be used to identify an individual, and may include, but is not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested. Some of the reasons we collect your personal information include:

  • provide registered users a more personalized and meaningful experience on the New Concepts Software, Inc. website.
  • fulfill requests for information or technical support.
  • provide registered users the ability to purchase tickets and merchandise on any Box Office Avenue website.

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Uses of your personal information

We will only use your personal information in the way we specified when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the ways we may use your personal information include:

  • To provide the ability to create personal profile areas and view protected content.
  • To provide the ability to contact you, and provide you with shipping and billing information.
  • To provide customer feedback and support.
  • To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary.
  • To understand more about you, so we can personalize newsletters and websites to your preferences. For example, allow you the opportunity to request specific information on products and services that may be of interest.
  • To meet contract obligations.
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Accessing and updating your personal information

We need your help in keeping the personal information you have shared with us accurate and up to date. Please notify us of any changes to your personal information.

Most of our sites allow you to make these updates yourself online.

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Non-personal information collection

We do not sell or rent your personal information to third-parties for marketing purposes unless you have granted us permission to do so.  However, Venues using Box Office Avenue for their ticketing do have access to this information as the result of your Registration / Ticket Purchases, and they are likely to use it for marketing purposes.

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Sharing your personal information

In some instances, New Concepts Software, Inc. may collect non-personal (aggregate or demographic) data through cookies and web logs. This information is used to better understand and improve the usability, performance, and effectiveness of the New Concepts Software, Inc. and Box Office Avenue websites.

We may share your personal information within New Concepts Software, Inc. or any of our worldwide subsidiaries for purposes of data processing or storage.  As a result of your Registration or Purchase of Tickets or Merchandise through a Box Office Avenue site, information may be shared with Venues using Box Office Avenue for their ticketing.

We may also share your personal information with authorized third-party agents or contractors in order to provide a requested service or transaction. For example, if we need to ship something to you, we must share your name and address with a shipping company. We only provide third-party agents with the minimum amount of personal information necessary to complete the requested service or transaction.

We may respond to subpoenas, court orders, or legal process by disclosing your personal information and other related information, if necessary. We also may choose to establish or exercise our legal rights or defend against legal claims.

We may collect and possibly share personal information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of New Concepts Software, Inc.'s terms of use, or as otherwise required by law.

While navigating the New Concepts Software, Inc. or Box Office Avenue web site you may be directed to content or functionality that is hosted by a third party supplier, not on NCSoftware.com or BoxOfficeAvenue.com. This is typically done to provide additional information regarding other company's products or their events. When information is collected on behalf of New Concepts Software, Inc. exclusively, New Concepts Software, Inc.'s privacy policy will be referenced on the site and will govern how your information is used. For other, non-New Concepts Software, Inc. sites, the site owner's privacy policy will be referenced. It is New Concepts Software, Inc.'s practice to require such suppliers to handle information in a manner consistent with New Concepts Software, Inc.'s privacy and security policies.

We will ask you for your opt-in consent to share your personal information with a third party for any other reason.

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Personalization

We may customize websites or newsletters for certain users based on the information they previously provided or that was collected through the New Concepts Software, Inc. or Box Office Avenue websites in order to enhance the overall web experience.

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Security of your personal information

New Concepts Software, Inc. is committed to protecting the personal information you share with us. We utilize a combination of security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure.

When we transfer sensitive personal data (for example, credit card information) over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology.

While we strive to protect your personal information, we cannot ensure the security of the information you transmit.

We recommend you to take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

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Cookies

The New Concepts Software, Inc. corporate website utilizes cookies, although you can still access our corporate site even if you choose to disable cookies in your browser. Box Office Avenue Ticketing sites REQUIRE cookies to be enabled, and you will not be able to complete certain activities if cookies are disabled. For example, all our Box Office Avenue Sites use session cookies and persistent cookies to process transactions. If you do not accept cookies, the associated shopping basket will not work and you will not be able to place an order.

Current versions of web browsers offer enhanced user controls regarding the placement and duration of both first and third party cookies. Search for "cookies" under your web browser's Help menu for more information on cookie management features available to you.

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Data retention

New Concepts Software, Inc. will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

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Linked websites

Our websites may provide links to other third-party websites which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites.

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Children's privacy

New Concepts Software, Inc. does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. New Concepts Software, Inc. encourages parents and guardians to go online with their children. Here are a few tips to help make a child's online experience safer:

  • Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.
  • Know the sites your children are visiting and which sites are appropriate.
  • Look for website privacy policies. Know how your child's information is treated.

Please visit the FTC's website for more tips on protecting children's privacy online.

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Transfer of personal information

We may transfer your personal information to New Concepts Software, Inc. Corporation in the US, to any New Concepts Software, Inc. subsidiary worldwide, or to third parties acting on our behalf for the purposes of processing or storage.  Also, as a result of your registration or purchase at Box Office Avenue, your information may be shared with Venues using Box Office Avenue for their ticketing.

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