• Getting Started
    • Getting Started with Tick-It! Trak Pro
  • The ADMIN Module
    • Menus
      • ADMIN Module Main Menu
      • ADMIN Module File Menu
      • ADMIN Module Customers Menu
      • ADMIN Module Ticketing Menu
      • ADMIN Module POS Functions Menu
      • ADMIN Module Inventory Menu
      • ADMIN Module Fundraising Menu
      • ADMIN Module Messaging Menu
      • REPORT Module
      • ADMIN Module Options Menu
      • ADMIN Module Diagnostics Menu
      • ADMIN Module Help Menu
    • All About Customers
      • Customer Search
      • Customer Record
      • Customer Types
      • Customer Source Record
      • Printing ID Badges in Batch
      • Merging and Purging Duplicate Customers
      • Merging Customer Transactions
      • Importing
        • Importing Customers from Tick-It! 2K and/or Tick-It! 97
        • Importing Customer Records from an ASCII Text File
        • Importing Customer Records from a Choice Ticketing System FOXPRO File
        • Importing Customer Records from a WinTix System FOXPRO File
    • Discounts, Promotions and Memberships
      • Discounts
      • Memberships
      • Promotions
    • All About Venues
      • Venue Search
      • Venue Types
      • Browsing Venues
        • Venue Browser
        • Viewing Seats as Different Shapes
        • Seat Selection Options
        • Seat Color Options
        • Assigning Ticket Types to Selected Seats
        • Assigning Hold Types to Selected Seats
        • Quick Seat Statistics
        • Venues in 3D
          • 3D Viewer
          • 3D Viewer Menu
          • 3D Lighting Options
          • View From a Specific Seat
      • Importing Venues
        • Importing Venues from a Tick-It! 2K / 97 HSE File
        • Importing Venues from a WinTix System FOXPRO File
      • Building Venues
        • Example Venue Structures
          • Typical Movie Theater / Cineplex
          • Typical Live Theater / Performing Arts
          • Typical Sporting Arena / Amphitheatre
          • Typical Theme Park Venue
        • New Venue Wizard
        • Venue General Info
        • Venue Graphical Overviews
        • Venue Display Quadrants
        • Venue Builder Viewing Options
        • Venue Printing Options
        • Editing Display Quadrants
          • Creating a New Quadrant
          • Deleting a Quadrant
          • Display Quadrant Navigation
          • Viewing Seats as Different Shapes
          • Displaying Multiple Quadrants at Once
          • Rotation of Entire Quadrants in 3D View
          • Quadrant Statistics
          • Display Quadrant Menu Help
          • Auto Select in the Venue Builder
          • Generic Operations
          • Adding / Editing Seats
            • Inserting Seats into a Display Quadrant
            • Seat Operations
            • Sections
            • Seat Types
            • Cost Categories
            • Setting the Seat Focal Point (Seat Angle)
            • Rotating Seats
            • Setting Up Your Venue to Use Best Available Seating
          • Adding / Editing 3D Objects
            • Inserting 3D Objects in Your Display Quadrant
            • 3D Object Operations
            • 3D Object Selector
            • Importing NCS 3DO Object Files
          • Adding / Editing Shapes
            • Inserting Shapes into your Display Quadrant
            • Shape Operations
          • Adding / Editing Labels
            • Inserting Labels into your Display Quadrant
            • Label Operations
    • All About Attractions and Ticketing
      • Attractions
        • Attraction Record
        • Attraction Search
        • Attraction Categories
        • Schedule Builder
        • Importing Events from Tick-It! 2K Plus
        • Example Attractions
          • Typical Theme Park Attraction
          • Typical Cineplex Attraction
          • Typical Performing Arts Attraction
          • Typical Sporting Attraction
        • Schedules
        • Schedule Record
        • Schedule Tree View
        • Schedule Timeline
        • Date Time Wizard
        • Schedule Forecaster
        • Building Schedules
          • Daily Admissions Builder
          • Ad Hoc Admissions Builder
          • Cinema (Movie House) Admissions Builder
          • Repeating Admissions Builder
      • Tickets and Ticketing
        • Ticket Types
        • Seat Status Types
        • Package Search
        • Ticketing Package
        • Reprint / Refund / Revoke / Reissue Tickets
        • Changing Ticket Prices
        • Live Ticketing Activity Monitor
      • Virtual Identities
        • Virtual Identities
        • Virtual Identity Categories
        • Virtual ID Search
      • Seating Manifest
      • New Package Wizard
    • Inventory System
      • Inventory Items
        • Inventory Item Record
        • Inventory Search
        • Inventory Categories
        • Browsing Inventory Levels
        • Receiving Items Into Inventory
      • Sales Assemblies
        • A Tutorial On Retail Item and Food Service Assemblies
        • Assembly Record
        • Assembly Search
        • Assembly Categories
      • Suppliers
        • Supplier Record
        • Supplier Search
      • Purchase Orders
        • Purchase Orders
        • Searching Through Issued Purchase Orders
    • Food Services
      • Food Menu Item
      • Food Menu Category
      • Food Menu Category Management
      • Food Menu Item Search
      • Menu Modifier Record
      • Menu Size Record
      • Building Menus
        • Concessions Wizard
        • Food Entree Wizard
        • Pizzeria Wizard
    • Fundraising
      • Campaigns
        • Fundraising Campaign Search
        • Fundraising Campaign
        • Fundraising Activity
        • Fundraiser Incentive Assembly
        • Fundraiser Incentive Package
      • Donations
        • Donation Types
        • Donation Record Entry
        • Donation Search
        • Employer Donation Management
        • Employer Matching Record
      • Pledges
        • Searching for a Pledge
        • Pledge Records
    • Point Of Sale Config/Actions
      • POS Operators
        • Operator Search
        • POS Operator Record
        • Operator Group Record
        • Setting a New Password
      • POS Stations
        • POS (Point Of Sale) Stations
        • Setting your Station's ID
      • Closing Cash Drawers
        • Closing a Cash Drawer by Operator
        • Closing a Cash Drawer by Station
      • Transactions
        • Transaction Search
        • Transaction Viewer
        • Returns / Refunds
        • Payments
          • Help on Recording Payments
          • Credit Card / Gift Card Processors
          • Gift Certificates / Electronic Gift Cards
          • 'Other' Payment Options
          • POS Reminder Messages
      • Taxes and Fees
        • Taxes
        • Fees
      • Company Info
      • Internet Ticketing Options
      • Virtual Printer Settings
      • Shopping Cart Viewer
    • Document Design, Layout and Formatting
      • Default Format Settings for Documents
      • WYSIWYG Format Editor
        • WYSIWYG Format Editor
        • WYSIWYG Menu and Toolbar
        • WYSIWYG Design View
        • XML Format Editor
        • WYSIWYG Document Element List
        • WYSIWYG Lower Status Bar
        • Format Previewer
        • Selected Element Operations
        • Adding Graphics
          • Adding A Circle
          • Adding a Line
          • Adding an Image
          • Adding a Rectangle
        • Adding Text and Data Fields
          • Adding a Data Field
          • Adding an ASCII Character Code
          • Adding a Text String
        • Form Layout
          • Form Properties
          • Adjust Section Height
        • Special Printer Commands
          • Printer Command
          • Adding a Printer Command to Your Document
        • Loading / Saving Formats
          • Loading a Format
          • Saving a Format as a Document Template
          • Selecting a Document Template
        • Legacy Thermal Printers using FGL
          • A Primer on the Friendly Ghost Language (FGL)
          • FGL Draw Box Command
          • FGL Draw Horizontal Line
          • FGL Draw Vertical Line
          • FGL Font Rotation
          • FGL Font Selection
          • FGL Height Width Command
          • FGL Inverting Text
          • FGL Line Thickness Command
          • FGL Printing Barcodes
          • FGL Repeat Command
          • FGL Row Column Positioning Command
          • FGL Starting Point and Logo Instructions
          • FGL Internal Ticket Counter
    • Diagnostics
      • Finding Failed Internet Transactions
      • Finding Mis-Matched Transactions
      • Reserved Seating Integrity Check
      • Database Validation
      • Admin Action Log
      • Checking for Program Updates from New Concepts Software, Inc.
      • Automatic Error Reporting
    • General Program Operations
      • Database Record Operations
      • Graphic Image Options
      • Images
      • Video Capture
      • Helper Applications
      • Recording Weather Conditions
      • Postal Code Maintenance
      • Data Explorer
      • Data Source
      • Product Registration
      • Demo Activated
      • Why is My Program Expired?
      • About Tick-It! Trak Pro
      • Welcome to the Trak Pro On-Line Help System
      • Logging In
      • Purging Your Database of Old Records
      • NCS Virtual Keyboard
  • The POS Module
    • POS Station Main Help
    • Controls Overview
      • POS Controls Overview
      • Shopping Cart Display
      • Primary Category Selectors
      • Menu Button Grid
      • Lower Control Panel
    • Tickets
      • Selling Tickets
      • General Admission Ticket Sales
      • Reserved Seating Ticket Sales
      • Setting the Ticket Delivery Mode
      • Best Available
    • Retail Sales
      • Retail Sales Example
    • Food Service
      • Example Food Service (Concessions) Sale
    • Memberships
      • Selling Memberships
      • Membership Discounts
      • Membership Over-Rides
    • Credit / Debit Cards
      • Voiding a Credit Card Charge
      • Credit Card Screen
    • Gift Cards / Certs
      • Selling (Issuing) Gift Cards
      • Re-Loading Gift Cards
      • Gift Card Screen
      • Entering In Gift Certificate Numbers
    • Checks / Other
      • Check Entry
      • Other Payment Screen
    • Returns
      • Processing Returns in the POS
      • Difference Between a VOID and a RETURN
    • Manager Functions
      • Manager Functions
      • Manager Password
      • Customize the POS Desktop
      • Re-Printing Tickets, Receipts and Charge Slips
      • Voiding Transactions in the POS
      • Difference Between a VOID and a RETURN
      • POS Station Setup
    • Transaction Control Functions
      • Selecting a Customer for the Transaction
      • Changing the Quantity for POS Entries
      • Entering in a Custom Price
      • Adding A Comment
      • Edit a Shopping Cart Entry
      • Cancel a Shopping Cart Entry
      • Check Out
      • Check Out Finalize
      • Suspending a Transaction
      • Recalling a Transaction
      • Canceling a Transaction
    • Misc POS Topics
      • Promotions (Sales)
      • Exiting the POS Module
      • Automatic Error Reporting
  • The REPORT Module
    • General Report Help
    • Crystal Reports
    • Internally Programmed Reports
    • Ticketing Reports
      • Sales and Attendence
        • Standard Attendance Reports
        • Ticket Breakdown Summary
        • Ticket Transaction Summary by Date
        • Hourly Census Reporting
        • Multiple Ticket Usage
          • By Date
          • Overall Totals
        • Tickets Issued
          • By Customer
          • By Operator or Station
        • Cancelled Attraction Refund Report
        • Attendance vs Weather
        • Transaction for a Specific Attraction
        • Graphical Sales Reports
      • Schedule Reports
      • List of Ticket Types
      • Venue Seating Manifest
    • Customer Reports
      • Customer Listing Report
      • Top N Customers
      • Customers By Type
      • Membership Expiration
      • Membership Types
    • Transaction Reports
      • Today's Transactions
        • By Operator
        • By POS Station
        • By Payment Type
      • Transactions for Any Day or Date Range
        • Standard Transaction Reports
        • Daily Bullet Sales Summary
        • Transaction Listing Report
        • Memberships Sold
        • Sales Tax Collected
        • Postage Fees Collected
        • Internet Fees Collected
        • Kitchen Sink' Report
        • Retail Sales Summary
      • Aged Receivables
      • Closing Reports
    • Inventory Reports
      • Top Sellers
      • Re-Order Report
      • Inventory On Hand Report
      • Manual Inventory Worksheet
      • Supplier Listing
      • Print Queued Labels
    • Food Service Reports
      • Food Services Sales Summary
    • Misc Reports
      • POS Operator Listing
      • POS Station Listing
      • POS Operator Login Report
      • Saved SQL Query Viewer
    • Report Options
      • Report Module Options