Tick-It! Customer Testimonials



	What Others are Saying About Tick-It! Trak Pro and Tick-It! 2K The Chesaning Showboat sails during the second full week of July every summer. Volunteers work hard to bring wonderful entertainment to town and people come from miles around to enjoy the small town hospitality and see the show. You can find out more at our website: www.chesaningshowboat.org . We used the New Concepts Trak Pro ticketing software for the first time this year. When we decided we needed computerized ticketing we went with Ticketmaster for two years. Our staff consists of volunteers who are not very computer savvy and Ticketmaster’s program was difficult for us to learn and complicated to use. The New Concepts program is amazing. You only have to be able to read the screen to sell tickets. We were all impressed with how easy it was to use. Our customers were also able to access our website and buy tickets online easily. If a customer lost their tickets we could replace them by checking the customer’s record and printing duplicates. At the end of the day we printed reports for balancing and closing out. We were also able to access and print sales reports that gave us details we needed just by going to any computer with internet access. We were able to see what percentage of our customers were buying online and what percentage were buying in person. We could track which acts were selling better and adjust our advertising accordingly. We can also print address labels to keep our customers informed about future events. This program is a perfect fit for our venue. Monty Boleyn and his staff went the extra mile helping us to set up and learn the system. They never made us feel we were asking silly questions and always took the time to make sure we understood their answers. When we had some special requests for things we would like to see in our reports, Monty made adjustments to give us what we needed. We are so happy we found New Concepts and look forward to working with them for many years to come. Angie Meder Chesaning Showboat Ticket Committee "NEVER have I been treated so well by technical support people as I have by you and your company. Moreover, you take the time to explain the reasoning underlying the solution that you offer for the end user's difficulties, an act much appreciated by those of us who want to know why the problem was created as well as the solution. Furthermore, Tick-It! 2K has been a gem. Though not flawless (we've made several suggestions about changes we'd like to see), it has performed masterfully with our theatre ticket programming. I like the house map display when it comes up as the first thing the operator sees. The process of selling a ticket is also a clear succession of logical steps. Program defaults are many and varied, and the program also allows graceful modifications of existing events when the user forgets something (oops) or needs to change something (oops). Ticket printing is fast and sure; even a rare failure to print is quickly rectified by the ticket reprint option. The supplied (optional) Friendly Ghost Language Ticket Design program and the (optional) House Map Creator program are simple and quick to learn for anyone with a small amount of computer knowledge. In short, Tick-It! 2K has the most bang-for-the-buck of anything we've purchased for this theatre. Thanks, again." Dennis Williams Box Office Manager Viva Les Arts Tick-It! 2K User "My box office staff and I feel that Tick-It! 97 has been a lifesaver. The larger ticket systems were very much out of our price range. When I found Tick-It! 97 on the Web, I was ecstatic. Not only was it very reasonable in cost, it is Windows 95 based which makes it user friendly for the University students to operate and manage. Our audience has been very impressed and word is traveling to surrounding arts organization who have not yet computerized their ticketing. Hopefully, I will be able to share my knowledge of your technology with these organizations in the near future. An added benefit with NCS is the support you offer through the Internet. This is an incredible service. Thanks again for a wonderful product!" "I just ran an end of the year report for ticket sales in our box office. Beginning September 1, 1997 and ending May 1, 1998, we sold 56 performances, 15,374 tickets valued at $XX,XXX.XX. I can not imagine doing this much output without a reliable system. Plus I could run this report at the touch of a couple of buttons. Fabulous!!!! Thank you for a great system." Tricia Applegate Ashland University 730 Seat Hugo Young Theatre Tick-It! 97 User 3 Network Stations "Going from a manual ticketing system to Tick-It! allows me to sleep at night without worrying about all of the inaccuracies of hand writing orders and manually adding totals. I can now say yes to many new ideas our Institute has that will allow our audience to grow because I am no longer spending all of my time creating reports and all of the other day to day workings because Tick-It! does it for me and much more accurately! I am glad that I chose this system." Emily Tevault (formerly Sorrentino) Peabody Institute Johns Hopkins University Multiple Venues Tick-It! 2K User 3 Network Stations "I am currently updating our Tick-It! 97 to Tick-It! 2K. I am extremely pleased with your product. After many options we have settled on Tick-It! as our backbone for ticketing. Its operation is straight forward and easy for multiple individuals to use. Your support personal are extremely helpful and very understanding when we have had problems. Which I must add are few and far between. Thanks again for your wonderful product." Grady McEvoy Department Chair College of Eastern Utah 598 Seat House Tick-It! DOS / 97 / 2K User 3 Network Stations Tick-It! 97 was reviewed in the March, 1998 issue of Stage Directions by author Patrick Finelli. Here is a short exerpt: " ... If your Box Office is not computerized, then Tick-It! offers a total package for a moderate price. If you are already paying a per-ticket price for Ticketmaster or Select-a-Seat, then Tick-It! might offer a lower cost in-house alternative ..." Click here to Check out the Stage Directions Magazine Website "Tick-It! provided all the features and ease of use we were looking for at an affordable price. Tick-It!'s graphical display was what convinced us." Keith Ellison Townsend Center for the Performing Arts West Georgia College (multiple houses) Tick-It! for DOS User "We just purchased Tick-It! 97* and find it fantastic. It has everything we could want!!"* Thomas Redman Township Center for Performing Arts Coconut Creek, Florida 715 Seat Township Community Theatre Tick-It! 97 User "This computerization of our box-office is one of the best things we've ever done. You've designed a great program at an affordable price. thanks again! We really can't say enough good things about the transformation Tick-It 97 has created for our box office process." Serena Ebhardt Temple Theatre Sanford, NC 339 Seat Temple Theatre Tick-It! 97 User www.transoftinc.com/temple/ "This is George Piehl at Stage One. I came by your address and decided to send off a quick note just to tell you again that we think the software is great. I'm sure that most of the time all you get is problem e-mail and might like to hear that the box-office program is really good." George Piehl Stage One Productions Manchester, NH (multiple houses) Tick-It! 2K User