Customer Testimonials
What Others are Saying About
Tick-It! Trak Pro and Tick-It! 2K
The Chesaning Showboat sails during the second full week of July every summer. Volunteers
work hard to bring wonderful entertainment to town and people come from miles around
to enjoy the small town hospitality and see the show. You can find out more at our
website: www.chesaningshowboat.org
.
We used the New Concepts Trak Pro ticketing software for the first time this year.
When we decided we needed computerized ticketing we went with Ticketmaster for two
years. Our staff consists of volunteers who are not very computer savvy and Ticketmaster’s
program was difficult for us to learn and complicated to use. The New Concepts program
is amazing. You only have to be able to read the screen to sell tickets. We were
all impressed with how easy it was to use. Our customers were also able to access
our website and buy tickets online easily. If a customer lost their tickets we could
replace them by checking the customer’s record and printing duplicates. At the end
of the day we printed reports for balancing and closing out. We were also able to
access and print sales reports that gave us details we needed just by going to any
computer with internet access. We were able to see what percentage of our customers
were buying online and what percentage were buying in person. We could track which
acts were selling better and adjust our advertising accordingly. We can also print
address labels to keep our customers informed about future events. This program
is a perfect fit for our venue.
Monty Boleyn and his staff went the extra mile helping us to set up and learn the
system. They never made us feel we were asking silly questions and always took the
time to make sure we understood their answers. When we had some special requests
for things we would like to see in our reports, Monty made adjustments to give us
what we needed.
We are so happy we found New Concepts and look forward to working with them for
many years to come.
Angie Meder
Chesaning Showboat
Ticket Committee
"NEVER have I been treated so well by technical support people as I have by
you and your company. Moreover, you take the time to explain the reasoning underlying
the solution that you offer for the end user's difficulties, an act much appreciated
by those of us who want to know why the problem was created as well as the solution.
Furthermore, Tick-It! 2K has been a gem. Though not flawless (we've
made several suggestions about changes we'd like to see), it has performed masterfully
with our theatre ticket programming. I like the house map display when it
comes up as the first thing the operator sees. The process of selling a ticket
is also a clear succession of logical steps. Program defaults are many and
varied, and the program also allows graceful modifications of existing events when
the user forgets something (oops) or needs to change something (oops). Ticket
printing is fast and sure; even a rare failure to print is quickly rectified by
the ticket reprint option. The supplied (optional)
Friendly Ghost Language Ticket Design program and the (optional)
House Map Creator program are simple and quick to learn for anyone with a
small amount of computer knowledge.
In short, Tick-It! 2K has the most bang-for-the-buck of anything we've purchased
for this theatre. Thanks, again."
Dennis Williams
Box Office Manager
Viva Les Arts
Tick-It! 2K User
"My box office staff and I feel that
Tick-It! 97 has been a lifesaver. The larger ticket systems were very much
out of our price range. When I found Tick-It! 97 on the Web, I was ecstatic.
Not only was it very reasonable in cost, it is Windows 95 based which makes it user
friendly for the University students to operate and manage. Our audience has been
very impressed and word is traveling to surrounding arts organization who have not
yet computerized their ticketing. Hopefully, I will be able to share my knowledge
of your technology with these organizations in the near future. An added benefit
with NCS is the support you offer through the Internet. This is an incredible service.
Thanks again for a wonderful product!"
"I just ran an end of the year report
for ticket sales in our box office. Beginning September 1, 1997 and ending May 1,
1998, we sold 56 performances, 15,374 tickets valued at $XX,XXX.XX.
I can not imagine doing this much output without a reliable system. Plus I could
run this report at the touch of a couple of buttons. Fabulous!!!! Thank you for
a great system."
Tricia Applegate
Ashland University
730 Seat Hugo Young Theatre
Tick-It! 97 User
3 Network Stations
"Going from a manual ticketing system to
Tick-It! allows me to sleep at night without worrying about all of the inaccuracies
of hand writing orders and manually adding totals. I can now say yes to many
new ideas our Institute has that will allow our audience to grow because I am no
longer spending all of my time creating reports and all of the other day to day
workings because Tick-It! does it for me and much more accurately!
I am glad that I chose this system."
Emily Tevault (formerly Sorrentino)
Peabody Institute
Johns Hopkins University
Multiple Venues
Tick-It! 2K User
3 Network Stations
"I am currently updating our Tick-It! 97 to
Tick-It! 2K. I am extremely pleased with your product. After many options
we have settled on Tick-It! as our backbone for ticketing. Its operation
is straight forward and easy for multiple individuals to use. Your support personal
are extremely helpful and very understanding when we have had problems. Which I
must add are few and far between. Thanks again for your wonderful product."
Grady McEvoy
Department Chair
College of Eastern Utah
598 Seat House
Tick-It! DOS / 97 / 2K User
3 Network Stations
Tick-It! 97 was reviewed in the March, 1998
issue of Stage Directions by author Patrick Finelli.
Here is a short exerpt:
" ... If your Box Office is not computerized,
then Tick-It! offers a total package for a moderate price. If you are
already paying a per-ticket price for Ticketmaster or Select-a-Seat, then Tick-It!
might offer a lower cost in-house alternative ..."
Click here
to Check out the Stage Directions Magazine Website
"Tick-It! provided all the features and ease
of use we were looking for at an affordable price. Tick-It!'s graphical
display was what convinced us."
Keith Ellison
Townsend Center for the Performing Arts
West Georgia College
(multiple houses)
Tick-It! for DOS User
"We just purchased Tick-It! 97 and find it fantastic. It has everything
we could want!!"
Thomas Redman
Township Center for Performing Arts
Coconut Creek, Florida
715 Seat Township Community Theatre
Tick-It! 97 User
"This computerization of our box-office is one of the best things we've ever
done. You've designed a great program at an affordable price. thanks again!
We really can't say enough good things about the transformation Tick-It 97
has created for our box office process."
Serena Ebhardt
Temple Theatre
Sanford, NC
339 Seat Temple Theatre
Tick-It! 97 User
www.transoftinc.com/temple/
"This is George Piehl at Stage One.
I came by your address and decided to send off a quick note just to tell you again
that we think the software is great. I'm sure that most of the time all you
get is problem e-mail and might like to hear that the box-office program is really
good."
George Piehl
Stage One Productions
Manchester, NH
(multiple houses)
Tick-It! 2K User