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The Cheyenne Railway
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Cheyenne Street Railway Trolley
121 W. 15th St.
Cheyenne, WY 82001
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Cheyenne Street Railway Trolley Vital Stats:
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Seating Capacity:
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Two Trolleys, 26 and 28 seats each
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Typical Season:
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May through September
20,000+ Tickets
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Special POS Needs:
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Simple "push button" interface required
Ability to set up entire season's schedule quickly
Ability to route different ticket types to different printers
so that the were printed on different stock, so drivers
could quickly distinguish passenger types.
Light Souvenir and Gift sales.
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Background:
The Cheyenne Street Railway Trolley offers fully-narrated Historic
Tours on the enclosed Cheyenne Street Railway Trolley. Their season is May through
the end of September, with five 1½ hour tours on weekdays, 2 tours on Saturdays,
and a single tour on Sundays. Seasonal Tours are also offered such as the
Ghost Tour in October, and the Christmas Lights Tour in December. The trolley
is also available for private charters for weddings, reunions, or any other special
occasion.
Challenge:
The operators of the Street Railway wanted a system with an easy
to use POS interface, which allowed for quick sales during last minute "crunch
times" before the trolley was to depart. Additionally, they wanted a
system that could be configured to route different ticket types to different printers
that were loaded with different colored stock, thereby allowed their drivers to
easily distinguish different passenger types. They also wanted a system that
would support their legacy printers which happened to be Datamax light duty E-Class
thermal units. Lastly, the system had to be deployable on their small peer
to peer local area network.
Solution:
Tick-It! Trak Pro with the optional Inventory Module was installed
using the MS Access database as the back end, eliminating the need for a SQL Server.
The Cheyenne Railway could do this reasonably due to their lack of complex reserved
seating, no internet interface, and small number of POS Stations (just 2).
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